GeoShred Studio Refund Policy

Last Updated: 9/8/2025

 

1. Scope & Applicability

This policy applies only to purchases of GeoShred Studio and it’s In-App-Purchases made directly through our website. Apple App Store purchases remain governed by Apple’s refund process and policies.

 

2. Refund Eligibility

   • Purchases are non-refundable, except in cases of demonstrable technical defects or failure to deliver the purchased content.

   • Refund requests must be submitted within 14 days of purchase.

 

3. How to Request a Refund

To submit a refund request, please contact us at [support@yourdomain.com] with the following:

   • Order number

   • Purchase date

   • Description of the issue or defect

We may require additional information or logs to assess the problem.

 

4. Refund Process & Timing

   • We will evaluate your request, and if approved, process the refund within 5–10 business days to your original payment method.

   • If declined, we’ll provide a clear explanation and, when feasible, an alternative resolution (e.g., troubleshooting support or credit).

 

5. Non-Refundable Situations

Refunds are generally not granted for:

   • Change of mind or aesthetic preference

   • Incompatibility with unsupported hardware or OS (please review system requirements before purchase)

   • Misuse or modifications outside intended use limits

 

6. Consumer Rights & Legal Compliance

   • This policy is designed with digital goods in mind and aims to strike a fair balance between customer satisfaction and business protection   .

   • In regions where consumer law provides additional rights (e.g., the EU’s right of withdrawal), statutory remedies will apply regardless of the above terms.

 

7. Policy Changes

We reserve the right to update this refund policy as needed. The “Last Updated” date above reflects when the last changes were made.

 

8. Contact Us

Questions or concerns? Feel free to reach out at support@moforte.com